Manitoba Customer Contact | Customer service | 135 Innovation Drive #100, Winnipeg, MB, Canada

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Educating, Inspiring and Serving

Empower your team to provide outstanding customer service

Find your place here

Featured Events

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Upcoming Events

Where service meets excellence

Multiple Dates
Managing Hybrid Teams
Wed, Aug 27
Via Zoom Conferencing
RSVP
Multiple Dates
Dealing with Difficult Customers
Thu, Aug 28
Delivered Virtually via Zoom
RSVP
Multiple Dates
Why First Impressions Matter?
Wed, Sep 03
Session will be delivered via Zoom
RSVP
Multiple Dates
Psychological Health and Safety in the Workplace
Thu, Sep 04
Virtual Event delivered via Zoom
RSVP
Multiple Dates
The Platinum Rule
Tue, Sep 09
Via Zoom Conferencing
RSVP
Multiple Dates
Artificial Intelligence (AI) - transforming customer interactions
Wed, Sep 10
Virtual event via Zoom Conferencing
RSVP

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

Latest News

Women in Leadership 2025

Women in Leadership 2025

Women in Leadership 2025

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10 Ways to Increase CRR

10 Ways to Increase CRR

10 Ways to Increase CRR

These tips are ideal for organizations aiming to enhance customer loyalty metrics. When combined, they can provide a strong foundation...

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Celebrate Customer Service Week

Celebrate Customer Service Week

Celebrate Customer Service Week

Learn, Grow and Succeed Customer Service Week (CSW) is an opportunity to celebrate and recognize your customer service professionals who...

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