Join us on December 9, 2025 for the MCCA Industry Round Table event being held at 100 Innovation Drive. Each year, MCCA members and stakeholders come together to discuss the topics and trends that influence the MB customer contact industry. Board members lead group discussions with the attendees, and designated note takers record the key points for future reference. The outcomes of these discussions assist in developing new programming and events for the upcoming season, ensu

THINK, a division on MCCA, provides leading-edge training customized to meet your needs. In addition, numerous courses are available right now to upskill and reskill your workforce, including new workers. Our unique advantage as a trusted training provider in Manitoba is that we work with you to clearly define your training requirements and customize solutions to fit your specific needs. We also provide instructors that have both academic and industry credentials, supplying

There are many qualities that go into becoming a great leader. But to become truly great requires more than just competency in your Industry. The best leaders are authentic and have a clear vision for what they want to accomplish. As part of this, they aren’t focused on themselves. Instead, they’re focused on lifting others and helping them achieve their potential. When leaders focus first on lifting others, rather than stressing about their own prestige or personal gain, the