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Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

Educating, Inspiring and Serving

Empower your team to provide outstanding customer service

Find your place here

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Upcoming Events

Where service meets excellence

Leadership Conference - Building Better Supervisors
Tue, May 20
Zoom Conferencing
RSVP
Multiple Dates
You've Got the Power
Tue, May 20
Delivered via Zoom
RSVP
Leadership Conference - Building Better Supervisors
Wed, May 21
Zoom Conferencing
RSVP
Multiple Dates
Customer Service Professional Training 2025
Wed, May 21
Delivered Virtually via Zoom
RSVP
Leadership Conference - Building Better Supervisors
Wed, May 21
Zoom Conferencing
RSVP
Calling all Manitoba Customer Contact Members
Tue, Jun 24
Winnipeg
Learn more
Multiple Dates
Elevating the Customer Experience
Thu, May 15
Delivered via Zoom
Details

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

Latest News

Importance of Call Centers

Importance of Call Centers

Importance of Call Centers

Customers expect exceptional service, desiring swift and efficient resolutions to their issues. It's crucial for organizations to have...

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Calling all Manitoba Customer Contact Members

Calling all Manitoba Customer Contact Members

Calling all Manitoba Customer Contact Members

Be part of MCCA’s 28th Annual General Meeting, where we celebrate our collective accomplishments, explore future directions, and engage...

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Applied Management Certificate

Applied Management Certificate

Applied Management Certificate

If you are looking for professional development to advance your career, this may be the university certificate program for you. The...

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