Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

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Upcoming Events

Where service meets excellence

Multiple Dates
Customer Expectations - Setting the Standard for Success
Tue, Apr 08
Virtual Event via Zoom Conferencing
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Multiple Dates
Customer Service Professional Training 2025
Wed, Apr 16
Delivered Virtually via Zoom
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Multiple Dates
Dealing with Difficult Customers
Thu, Apr 24
Delivered Virtually via Zoom
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Emotional Intelligence
Fri, Apr 25
Winnipeg
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Social Intelligence
Tue, Apr 29
Winnipeg
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Multiple Dates
Why First Impressions Matter?
Tue, May 06
Session will be delivered via Zoom
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“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

Latest News

Leadership Conference - Building Better Supervisors

Building Better Supervisors Join us for our virtual Leadership Conference May 20 to May 23! Building Better Supervisors targets...

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Unleashing the Power of Mentorship: A Playbook for Customer Service Leaders on the Rise

In today’s fast-paced world, exceptional customer experience is essential for any business. As organizations strive for success, customer...

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Customer Service Skills

Customer Service Skills Self-Assessment Good customer service is fundamentally rooted in a strong customer focus, which entails a deep...

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Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

Upcoming Events

Where service meets excellence

Latest News

Leadership Conference - Building Better Supervisors

Unleashing the Power of Mentorship: A Playbook for Customer Service Leaders on the Rise

Customer Service Skills

Sponsor Us

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