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Events

  • Why First Impressions Matter?
    Why First Impressions Matter?
    Multiple Dates
    Tue, Jan 07
    Session will be delivered via Zoom
    Jan 07, 2025, 9:00 a.m. – 12:00 p.m.
    Session will be delivered via Zoom
    Jan 07, 2025, 9:00 a.m. – 12:00 p.m.
    Session will be delivered via Zoom
    Customer service training for meaningful customer experiences.
  • Email Communication
    Email Communication
    Mon, Jan 13
    Virtual Event via Zoom
    Jan 13, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual Event via Zoom
    Jan 13, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual Event via Zoom
  • Customer Service Professional Training 2025
    Customer Service Professional Training 2025
    Multiple Dates
    Wed, Jan 15
    Delivered Virtually via Zoom
    Jan 15, 2025, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually via Zoom
    Jan 15, 2025, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually via Zoom
    Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
  • Emotional Intelligence
    Emotional Intelligence
    Thu, Jan 23
    Virtual Event
    Jan 23, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual Event
    Jan 23, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual Event
  • Dealing with Difficult Customers
    Dealing with Difficult Customers
    Multiple Dates
    Thu, Jan 30
    Delivered Virtually via Zoom
    Jan 30, 2025, 9:00 a.m. – 12:00 p.m.
    Delivered Virtually via Zoom
    Jan 30, 2025, 9:00 a.m. – 12:00 p.m.
    Delivered Virtually via Zoom
    Here’s the lowdown on not-so-nice people, how to spot them, and how to deal with difficult people — both in and out of the workplace.
  • Employee Motivation - giving it your best!
    Employee Motivation - giving it your best!
    Multiple Dates
    Wed, Feb 12
    Virtual Event via Zoom Conferencing
    Feb 12, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual Event via Zoom Conferencing
    Feb 12, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual Event via Zoom Conferencing
  • You've Got the Power
    You've Got the Power
    Multiple Dates
    Tue, Feb 18
    Delivered via Zoom
    Feb 18, 2025, 9:00 a.m. – 11:30 a.m.
    Delivered via Zoom
    Feb 18, 2025, 9:00 a.m. – 11:30 a.m.
    Delivered via Zoom
  • Customer Service Professional Training 2025
    Customer Service Professional Training 2025
    Multiple Dates
    Wed, Feb 19
    Delivered Virtually via Zoom
    Feb 19, 2025, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually via Zoom
    Feb 19, 2025, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually via Zoom
    Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
  • Elevating the Customer Experience
    Elevating the Customer Experience
    Multiple Dates
    Thu, Feb 20
    Delivered via Zoom
    Feb 20, 2025, 9:00 a.m. – 11:30 a.m.
    Delivered via Zoom
    Feb 20, 2025, 9:00 a.m. – 11:30 a.m.
    Delivered via Zoom
  • 2025 MECCA Awards
    2025 MECCA Awards
    Fri, Feb 21
    Winnipeg
    Feb 21, 2025, 5:00 p.m. – 11:00 p.m.
    Winnipeg, 1055 Wilkes Ave, Winnipeg, MB R3P 2L7, Canada
    Feb 21, 2025, 5:00 p.m. – 11:00 p.m.
    Winnipeg, 1055 Wilkes Ave, Winnipeg, MB R3P 2L7, Canada
    Celebrating People, Process and Performance
  • Dealing with Difficult Customers
    Dealing with Difficult Customers
    Multiple Dates
    Thu, Feb 27
    Delivered Virtually via Zoom
    Feb 27, 2025, 9:00 a.m. – 12:00 p.m.
    Delivered Virtually via Zoom
    Feb 27, 2025, 9:00 a.m. – 12:00 p.m.
    Delivered Virtually via Zoom
    Here’s the lowdown on not-so-nice people, how to spot them, and how to deal with difficult people — both in and out of the workplace.
  • Why First Impressions Matter?
    Why First Impressions Matter?
    Multiple Dates
    Tue, Mar 04
    Session will be delivered via Zoom
    Mar 04, 2025, 9:00 a.m. – 12:00 p.m.
    Session will be delivered via Zoom
    Mar 04, 2025, 9:00 a.m. – 12:00 p.m.
    Session will be delivered via Zoom
    Customer service training for meaningful customer experiences.
  • Artificial Intelligence (AI) - transforming customer interactions
    Artificial Intelligence (AI) - transforming customer interactions
    Multiple Dates
    Wed, Mar 12
    Virtual event via Zoom Conferencing
    Mar 12, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual event via Zoom Conferencing
    Mar 12, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual event via Zoom Conferencing
  • Customer Service Professional Training 2025
    Customer Service Professional Training 2025
    Multiple Dates
    Wed, Mar 19
    Delivered Virtually via Zoom
    Mar 19, 2025, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually via Zoom
    Mar 19, 2025, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually via Zoom
    Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
  • Corporate Culture - building a plan that works!
    Corporate Culture - building a plan that works!
    Multiple Dates
    Tue, Mar 25
    Virtual Event delivered via Zoom
    Mar 25, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual Event delivered via Zoom
    Mar 25, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual Event delivered via Zoom
  • Dealing with Difficult Customers
    Dealing with Difficult Customers
    Multiple Dates
    Thu, Mar 27
    Delivered Virtually via Zoom
    Mar 27, 2025, 9:00 a.m. – 12:00 p.m.
    Delivered Virtually via Zoom
    Mar 27, 2025, 9:00 a.m. – 12:00 p.m.
    Delivered Virtually via Zoom
    Here’s the lowdown on not-so-nice people, how to spot them, and how to deal with difficult people — both in and out of the workplace.
  • Customer Expectations - Setting the Standard for Success
    Customer Expectations - Setting the Standard for Success
    Multiple Dates
    Tue, Apr 08
    Virtual Event via Zoom Conferencing
    Apr 08, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual Event via Zoom Conferencing
    Apr 08, 2025, 9:00 a.m. – 12:00 p.m.
    Virtual Event via Zoom Conferencing
  • Customer Service Professional Training 2025
    Customer Service Professional Training 2025
    Multiple Dates
    Wed, Apr 16
    Delivered Virtually via Zoom
    Apr 16, 2025, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually via Zoom
    Apr 16, 2025, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually via Zoom
    Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
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Educating, Inspiring and Serving since 1995

Email: bruce@mcca.mb.ca

Phone: 204-975-6468

Address: 100 -135 Innovation Drive - University of Manitoba Smartpark

Winnipeg, MB R3T 6A8

   

 

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