Customer Service Representative (French Bilingual)

About the Role

Full job description

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

About the Job

We are currently hiring Inbound French Bilingual Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?

Our Customer Service Representatives (French Bilingual) are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Benefits of Working as a Customer Service Representative (French Bilingual):

• Flexible schedules

• Competitive salary - $18 - $24 / hr

• Industry-leading benefits - Health, Dental, Vision,

• Amazing career growth opportunities

Working as a Customer Service Representative (French Bilingual), You Will:

• Assist all customers through inbound calls, emails, and/or chats.

• Communicate a variety of information to the customer.

• Be an active listener and help resolve customer inquiries.

• Provide a meaningful and positive experience with every customer interaction.

• Learn and retain a thorough working knowledge of all existing and new products and services.

Working as a Customer Service Representative (French Bilingual), You Have:

• French bilingual is a must!

• A high school diploma (or equivalent).

• 6 months – 1 year of customer service experience.

• Great communication skills, both verbal and written.

• The ability to be consistently ready to work and on time as scheduled.

• The understanding you will be working on site at our state-of-the-art campus in Winnipeg, MB

Availability: Full-time (some shifts may depend on availability).

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

Job Type: Full-time

Salary: $18.00-$24.00 per hour

Expected hours: 40 per week

Apply at - https://www.intouchcx.com/.