Manitoba Customer Contact Association (MCCA) members come together each year to engage in insightful discussions regarding a wide range of topics and trends that significantly influence the MB customer contact industry.
This event serves as a platform for members, and stakeholders to share their knowledge, experiences, and expertise, fostering a collaborative environment aimed at advancing the sector.
Through these discussions, members gain valuable insights into emerging technologies, best practices, and innovative strategies that can help them navigate the ever-evolving landscape of customer contact.
By actively participating in these annual meetings, MCCA members not only stay informed about the latest developments in the industry but also have the opportunity to network, build relationships, and form partnerships that can drive growth and success in their respective organizations.
Discussion Topics for 2024:
Demystify AI - embrace instead of fear
Customer Expectations - Setting the Standard for Success
Contact:
Bruce Rose, Executive Director
Manitoba Customer Contact Association
Email: bruce@mcca.mb.ca
Phone: 204-975-6468
Address: 100 -135 Innovation Drive - University of Manitoba Smartpark, Winnipeg, MB R3T 6A8
Manitoba Customer Contact Association - 28 years of evaluating trends, determining a path to success.
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